Continuous Improvement, Culture, Keyan Zandy

CONSTRUCTOR MAGAZINE: THE INVISIBLE FORCES THAT SHAPE HOW WORK GETS DONE

January 22, 2026

By Keyan Zandy

If you’ve led a project or a team for any length of time, you’ve felt it: the slow drift that starts quietly and grows if no one catches it. A schedule slips. Priorities blur. Meetings expand. People stay busy, yet progress falls out of sync with the effort being spent.

Most leaders assume these problems start with individuals. But more often, they start with patterns, predictable forces that operate beneath the surface of day-to-day work. These forces are subtle and constant, and unless leaders stay intentional, they push teams off course long before anyone realizes it.

Organizations that consistently perform well aren’t lucky; they’re aware. They understand how work naturally behaves, and they design systems that keep teams aligned and moving forward.

Here are five of those forces, real laws and principles that shape how work gets done, and what leaders can do to counter them.

1. PARKINSON’S LAW: Work expands to fill the time allowed.

Give a team three weeks to complete a task that should take one, and it will often take all three. Not because anyone slows down intentionally, but because loose boundaries create loose execution. When time feels unlimited, urgency fades and momentum slips.

Leader takeaway: Shorten the distance between planning and action. Tighter commitments, shorter intervals, and regular alignment increase predictability and focus.

2. PARETO PRINCIPLE (80/20 RULE): Twenty percent of the effort drives eighty percent of the impact.

When priorities aren’t clear, teams spread effort across everything instead of what matters most. Activity replaces progress. People stay busy, but the work that moves the project forward doesn’t get the attention it deserves.

Leader takeaway: Define the critical 20 percent of work that drives outcomes. Make it visible. Protect it. Teams naturally focus on whatever leaders consistently reinforce.

3. HOFSTADTER’S LAW: Everything takes longer than you expect, even when you expect it to.

Optimism is part of being human. But optimism without discipline leads to missed dates and uncomfortable conversations. Lead times, reviews, and decisions all carry friction. Complexity always takes longer than we assume.

Leader takeaway: Expect drift. Build in earlier checkpoints. Small adjustments made daily prevent larger recoveries later.

4. LAW OF DIMINISHING RETURNS: After a point, more effort produces fewer results.

When teams feel behind, they push: longer days, more people, more meetings. But effort alone can’t overcome unclear expectations, inconsistent communication, or missing information. Pushing harder often creates fatigue, not progress.

Leader takeaway: When returns flatten, stop forcing effort. Step back and improve the system. Clarity, not intensity, moves work forward.

5. RITCHEY–KANE LAW (HOLISTIC FAILURE): Most failures come from the interactions between parts, not the parts themselves.

Projects rarely struggle because one person drops the ball. They struggle because the space between people breaks down: unclear expectations, missed handoffs, siloed communication, assumptions, or information that arrives too late. Most problems originate in the connections, not the individuals.

Leader takeaway: Strengthen the handoffs. Consistent communication, clear ownership, and reliable expectations solve more issues than heroics ever will.

Leading With the Invisible Forces in Mind

These forces don’t disappear. They’re woven into human behavior, complexity, and the way organizations operate. Leaders who understand them can design systems that work with reality instead of fighting it.

That means:

  • shorter planning cycles
  • sharper priorities
  • earlier alignment
  • simpler workflows
  • transparent communication
  • stronger connections between teams

Work rarely falls apart all at once. It drifts. Great leaders don’t wait for the drift. They watch for the forces behind it and build teams that stay aligned, focused, and moving forward.

 

This article was written for Constructor Magazine’s January/February 2026 issue; you can read it here:

https://constructornovdec2024.mydigitalpublication.com/publication/?i=859013&p=25&view=issueViewer