Construction Leadership, Culture, Keyan Zandy, Lean Construction

Construction Leadership: Understanding the Business (Constructor Magazine)

September 17, 2026

Keyan Zandy, CEO, Skiles Group

By Keyan Zandy

Technical skills can make you a strong builder. But leadership requires understanding the business behind the work. In his latest article for Associated General Contractors of America’s Constructor Magazine, Keyan Zandy shares five fundamentals future construction leaders need to understand—from creating value and making strategic decisions to protecting profit and managing cash flow.


A young construction professional can be smart, hardworking, technically capable, and well-liked, and still not be ready to lead.

That may sound harsh, but it is a reality.

Leadership in construction requires more than knowing how to read drawings, write RFIs, track submittals, lead meetings, or update a schedule. Those are important skills, and every builder needs to learn them. But if you want to lead a project, a department, or eventually a company, you also need to understand the business behind the work.

In other words: you have to understand how a construction company makes money.

That doesn’t mean every young professional has to become an accountant. And it doesn’t mean profit should become the only thing that matters—in fact, I believe the opposite. A people-first company still must be a financially healthy company. Financial health is what allows a company to take care of its people consistently, not just when times are good.

Money is not the mission. But it funds the mission.

It pays people, supports families, invests in training, improves safety, builds better systems, and creates the next opportunity. Being busy is not the same as being profitable. Revenue is not the same as success. A full backlog does not automatically mean a healthy business.

The companies that last are not just good at building projects. They are good at building value.

View the slide show.

Construction leadership article by Keyan Zandy on understanding how the business makes money

Keyan Zandy shares why future construction leaders need to understand how their business creates value and makes money.

Here’s what future leaders need to understand.

  1. Companies Exist to Solve Specific Problems

A business exists because someone has a problem that they are willing to pay to solve.

In construction, clients are not simply buying concrete, steel, drywall, labor, or supervision. They are buying a solution to a business need. A hospital may need more beds. A school may need better learning environments. A developer may need speed to market. A company may need a space that supports growth.

The project is the product. The problem behind the project is the reason the work exists.

Young professionals who understand this begin to see their role differently. They stop thinking only about tasks and start thinking about outcomes. They ask better questions. What is the client really trying to accomplish? What risks are they worried about? What would make this project successful for them?

That mindset creates value.

  1. Value Is More Than Work Completed

Construction teams sometimes confuse effort with value.

Working hard matters, but effort alone is not what clients pay for. Clients pay for outcomes: certainty, communication, problem-solving, quality, safety, speed, transparency, and trust.

A project engineer who simply processes submittals is doing a task. A project engineer who helps identify long-lead items, prevents delays, communicates clearly, and keeps the team moving is creating value.

A superintendent who only manages daily activity is doing important work. A superintendent who improves flow, removes constraints, protects safety, and helps trade partners succeed is creating value.

The more value you create, the more opportunities you earn.

That is true for companies, and it is true for individuals. Your career grows when your impact grows.

  1. The Business Model Matters

Every construction company has to make strategic choices.

What kind of work will we pursue? What clients are the best fit? What markets do we understand? What risks are we willing to take? What makes us different from the contractor down the street?

A company cannot be everything to everyone. The best companies know where they create the most value and build their business around that.

Young professionals should pay attention to this. Not every project is good work. Not every client is the right client. Not every opportunity supports the long-term health of the company.

Leadership requires understanding the difference between revenue and strategy.

Revenue asks, “Can we win this job?”
Strategy asks, “Should we win this job?”

That is an important distinction.

  1. Profit Is Protected During Execution

Profit is not protected only in estimating. It is protected every day during execution.

In construction, profit rarely disappears all at once. It usually leaks out through small misses that compound over time. Missed scope. Rework. Poor productivity. Unmanaged changes. Unclear documentation. Schedule drag. Late decisions. Weak handoffs.

That is why project controls matter. That is why planning matters. That is why change management matters. That is why communication matters.

Change management is not about being difficult. It is about making sure the project record reflects the real work being performed. Productivity is not just an operations issue. It is a financial issue. Rework is not just frustrating. It costs real money and creates stress for real people.

Waste is not only a financial problem. Waiting, confusion, rework, and poor planning make the work harder for everyone. When teams improve flow and reduce waste, they are not only protecting margin. They are making the work better for the people doing it.

  1. Cash Flow Can Make or Break the Business

Making money and having money are not the same thing.

A project can look profitable on paper while still putting pressure on the company’s cash. Pay applications, retainage, change orders, delayed approvals, vendor payments, payroll, and project costs all affect cash flow.

This is one of the most important business lessons young professionals can learn.

Construction companies can get into trouble not only because they lose money, but because cash moves at the wrong time. If money goes out faster than it comes in, the business feels pressure even when the work is good.

That is why timely billing, clean documentation, approved change orders, accurate forecasting, and disciplined project controls matter. They are not just administrative tasks. They protect the health of the business.

Better Builders Understand the Business

If you want to lead in construction, learn the work.

Learn the drawings. Learn the schedule. Learn safety. Learn quality. Learn how to communicate with clients, designers, trade partners, and your own team.

But don’t stop there.

Learn how the business makes money. Learn how value is created. Learn how risk is priced. Learn how margin is protected. Learn why cash flow matters. Learn how your daily decisions affect the health of the company.

Because leadership is not just about getting work done.

Leadership is about understanding how the work creates value—for the client, for the team, and for the business that makes future opportunities possible.

This article was written for Constructor Magazine’s September/October 2026 issue; you can read it here.

Interested in building stronger leaders and stronger teams?

Read more leadership insights from Keyan Zandy and learn how Skiles Group is building a culture rooted in accountability, respect, and continuous improvement.